Terms & Conditions

Effective Date: July 1, 2024

Welcome to THE TRAVEL AGENCY™ (“we,” “us,” “our,” or “THE TRAVEL AGENCY™”). By using our website, services, or making a booking through us, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree to these Terms, you may not use our services.

1. General Information

THE TRAVEL AGENCY™ operates as a travel agency specializing in entertainment travel management and related services. Our contact information is:

Email: ops@thetravelagency.us
Address: 309 E Hillcrest Blvd, Unit 544, Inglewood, CA 90301, USA

2. Services Provided

We offer travel booking services, including flights, accommodations, transportation, and other travel-related services. All services are subject to availability and provided by third-party suppliers, governed by their own terms and conditions.

3. Booking Terms

• Accuracy of Information: It is your responsibility to provide accurate personal and travel information at the time of booking. We are not responsible for any errors resulting from incorrect information provided by you.
• Payment Terms: Payment is required as outlined in the invoice or booking confirmation. Failure to pay on time may result in cancellation of your booking.
• Confirmation: Bookings are confirmed only upon receipt of payment.
• Changes and Cancellations: Changes or cancellations are subject to the terms and conditions of the third-party suppliers and may incur additional fees.

4. Pricing and Fees

• Prices are subject to change without prior notice and are confirmed only at the time of booking.
• Service fees may apply for certain bookings or administrative tasks, which will be disclosed at the time of purchase.

5. Travel Documentation

It is your responsibility to ensure you have all required travel documents, including passports, visas, and health certificates. We are not liable for delays or cancellations resulting from failure to obtain necessary documentation.

6. Third-Party Suppliers

• We act as an agent for third-party suppliers such as airlines, hotels, and transportation companies. We are not responsible for their acts, omissions, or errors.
• Any issues arising from services provided by third-party suppliers must be addressed directly with the supplier.

7. Liability

• Force Majeure: We are not liable for any loss, damage, or disruption caused by events beyond our control, including but not limited to natural disasters, strikes, or government actions.
• Limitation of Liability: To the extent permitted by law, our liability is limited to the fees paid for our services.

8. Refund Policy

Refunds are subject to the terms and conditions of the third-party suppliers. Our service fees are non-refundable.

9. Privacy and Data Protection

Your personal data is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined therein.

10. Prohibited Activities

• Use our website or services for unlawful purposes.
• Provide false or misleading information.
• Resell our services without prior written consent.

11. Dispute Resolution

• Any disputes arising out of or related to these Terms or our services shall be governed by the laws of the State of California.
• Disputes will first be attempted to be resolved through good faith negotiation. If unresolved, they shall be submitted to binding arbitration in Los Angeles County, California.

12. Amendments

We reserve the right to amend these Terms at any time without prior notice. The updated Terms will be posted on our website, and your continued use of our services constitutes acceptance of the updated Terms.

13. Contact Information

For questions or concerns about these Terms, please contact us at:
Email: ops@thetravelagency.us
Address: 309 E Hillcrest Blvd, Unit 544, Inglewood, CA 90301, USA

By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.